FAQ Category: My Account

Why can’t I log into my account?

If you are unable to access your account, it may be because you are using the wrong username or password. Try resetting your login details and if this doesn’t work, get in touch via our contact us page.

Do I need to create an account to check out?

No, you can checkout as a guest if you wish. However, creating an account will save you time making future orders and your account will also keep a record of all your favourite products, making the shopping experience much more efficient in the long term.


Kindly provide an image of a valid receipt displaying the product purchase.

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