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Where is your pet food manufactured? Are your products made in China?
No, our products are not manufactured in China. We make every effort to source our high-quality food ingredients locally within the UK. We proudly manufacture many of our products domestically at our primary manufacturing sites located in Blackburn, Lancashire.
Where can I buy your products? How do I find a local stockist?
Our products are incredibly easy to find! In addition to selling directly through our official website, our ranges are fully stocked in all major supermarkets and pet specialist retailers. They are also widely available across the UK in independent pet shops and through various online retailers.
Do you offer support, sponsorships, or product donations to charities?
Yes, we love supporting the pet community wherever we can! For any charity or donation requests, please email us directly at [email protected]. Please note that while we receive a very high volume of enquiries daily, our team will review your message and be in touch if we are able to support your nominated cause.
Do you offer a loyalty scheme or discount program for repeat customers?
We make every effort to keep our pricing as competitive as possible without compromising on quality. Despite global cost pressures, we do our best to minimise any impact on our consumers. Because we choose to keep our everyday retail prices as low and competitively priced as possible from the start, we do not currently offer […]
Your packaging has changed; does that mean the product recipe has changed?
We like to keep our products looking fresh so we may occasionally update our packaging. This doesn’t necessarily mean our recipe has changed, but we do also improve our recipes from time to time for the benefit of your pets. However, we can still guarantee that classic Webbox taste and quality that you’ve come to […]
I can’t find the product I’m looking for on the website, where has it gone?
Occasionally, our products are discontinued and are no longer available on our website. In these instances you will be redirected to alternative products available.
Here at Webbox, we make tantalisingly tasty pet food and treats to give your pet a spring in their step!
What do I do if a product I want is out of stock?
Your favourite products may go out of stock from time to time. However, thanks to our extensive range we’re sure that there will be another similar product to meet your requirements. You can also keep an eye on the out of stock product as you may find that it comes back into stock within days.
Where can I buy Webbox products?
You can buy Webbox products either online or from one of our stockists. Our products are stocked in many national supermarkets and even in some independent pet shops. Visit our stockists page for more details.
Can I feed my pet both wet and dry food?
That is completely up to you! Many pet parents choose to feed their pets a mixture of wet and dry food. As long as you adhere to the feeding guide then this shouldn’t be a problem. There are health benefits of feeding both wet and dry food.
How much should I feed my pet?
Dogs and cats come in all different shapes and sizes. We’ve created a tailored feeding guide for each product on our website that details how much you should feed your pet based on their size. Of course, it’s also worth considering your pet’s activity level and general appetite too.
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Popular Pet Questions
