How do I return an order?

If you purchase something by mistake or no longer require the item, you may return your order within 14 days of delivery. A full refund (minus delivery charges) will be issued to the card you paid with once we receive your returned items. The contents of your return must be packaged securely and be in the original condition- opened or damaged items will not be accepted. Ensure you include the reason for your return, as well as the invoice number, your name and contact details. Customers are responsible for any postage costs incurred when returning items. For refunds to be accepted they must be sent to:
Online Returns, Webbox, Brentwood House, Lower Philips Road, Whitebirk Industrial Estate, Blackburn, BB1 5UD.


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