How do I return an order?

If you purchase something by mistake or no longer require the item, you may return your order within 14 days of delivery. A full refund (minus delivery charges) will be issued to the card you paid with once we receive your returned items. The contents of your return must be packaged securely and be in the original condition- opened or damaged items will not be accepted. Ensure you include the reason for your return, as well as the invoice number, your name and contact details. Customers are responsible for any postage costs incurred when returning items. For refunds to be accepted they must be sent to:
Online Returns, Webbox, Brentwood House, Lower Philips Road, Whitebirk Industrial Estate, Blackburn, BB1 5UD.

Recent News

Share with Care: The Ultimate Guide to Safe (And Toxic) Human Foods for Cats

Green Feline: Safe Houseplants, Cat Grass, and How to Stop Your Cat From Chewing Your Plants

Can Dogs Eat Spinach? Is It Healthy or Harmful?

How to Keep Cats, Dogs and Other Pets Cool During Hot Weather: Your Complete Summer Safety Guide

Cats

Share with Care: The Ultimate Guide to Safe (And Toxic) Human Foods for Cats

Key Takeaway Whether your cat is nudging your hand at the dinner table or investigating whatever you’ve left out on the kitchen worktop, most cat owners have wondered, “Can my cat actually eat this?” at one time or another. While a small nibble of bread or cheese is unlikely to cause a crisis, neither belongs […]

Cats

Green Feline: Safe Houseplants, Cat Grass, and How to Stop Your Cat From Chewing Your Plants

Key Takeaway: Plant chewing is natural cat behaviour, but some common houseplants are seriously toxic. Swap out any dangerous varieties like lilies, aloe vera, and ivy, and give your cat a safe alternative like cat grass or catnip to satisfy their chewing instinct. Have you ever arrived home to find soil all over the floor […]

Dogs

Can Dogs Eat Spinach? Is It Healthy or Harmful?

Dogs can eat cooked spinach, but it’s not essential to their diet, and it isn’t risk-free. For most healthy adult dogs, a small amount of cooked spinach every now and then is fine, but it should only ever be an occasional extra, and it could be harmful if your dog has underlying health issues. Spinach […]